With a 30 year career in financial services, Richard is an experienced senior leader who believes in the importance of balancing the execution of customer and commercial agendas to build sustainable transformative change & business value.
As an Executive in AIB, he has led the transformation & digitisation of AIB’s lending capability & processes by delivering large scale enterprise programmes of strategic change and digital innovation across the breath of AIB’s Retail & Commercial banking operations.
Richard is a Director of Anduna Consultants and works with financial clients in providing specialist change/programme management & technology delivery services. He has worked in a variety of senior leadership roles from operations management, credit risk and business transformation, with significant experience & insight in leading large scale customer service operations and transformation programmes.
His qualifications include a BA (UCD); Diplomas in Business Studies(UCD), Accounting & Finance (UCD) and Executive Leadership & Management (Irish Management Institute).
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